Last updated 22 April 2025.
Thanks to all who attended the AgForce webinar on 16 April on flood recovery assistance for the west and southwest Queensland floods.
Please find here the link to the online recording of the webinar. Below is some further information to help you navigate and access the help available.
Thanks again to all the presenters for their time and effort, and for providing the information below.
Please do not hesitate to contact AgForce if you need further assistance:
AgForce Brisbane office
07 3236 3100
agforce@agforceqld.org.au
DPI & QRA info
Key links
- Disaster Impact Survey
- WQ Floods —support for agribusiness
- www.daf.qld.gov.au/floods
- Animal welfare in natural disasters
Key contacts
- Community Recovery Hotline: 1800 173 349
- Biosecurity Queensland:13 25 23
- QLD Floods Veterinarians Hotline: 1800 621 918
- SES assistance line: 132 500
More info
Access key messages from Qld DPI here.
Primary producers in eligible local areas may be able to access:
- Freight subsidies of up to $5,000 per property to move essential materials such as fodder, building and fencing materials, machinery, and animals for restocking
- Disaster Assistance Loans, up to $250,000
- Essential Working Capital Loans, up to $100,000.
- Disaster Recovery Assistance Grants up to $75,000 for on-property recovery costs
Exclusion Fence Restitution Program to provide grants, the department is working with Queensland Reconstruction Authority (QRA) and regional organisations to develop guidelines for affected producers. More information will be available online soon and circulated to all Local Government areas. It is important to keep all records and receipts for replacement, repair and earthworks activity on exclusion fencing as these will be required to process your claims. Activity will be eligible from 5 April 2025.
QRIDA info
Key links
Key contacts
- Regional Area Managers: 1800 623 946
- Maranoa & South West: Terry Pulsford
- Central Highlands and West: Bradley Whittington
- North West & Gulf: Sam Fryer
More info
Access QRIDA's presentation from the online webinar here.
For Exceptional Disaster Assistance Recovery Grants, the maximum grant amount is $75,000:
- An initial amount of up to $5,000
- A subsequent amount of up to $70,000
Getting help with applying — Upcoming events and workshops – RFCS/QRIDA
Key links
- 28 April 3-5pm – Quilpie – register
- 29 April 9-11am – Eromanga – register
- 29 April 2-5pm – Quilpie – register
- 30 April 9-11am – Toompine – register
- 30 April 2-4pm – Eulo – register
- 1 May 9-11am – Cunnamulla – register
- 1 May 9-11am – Jundah – register via rfcsnq@rfcsnq.com.au
- 1 May 1:30-3:30pm – Stonehenge – register via rfcsnq@rfcsnq.com.au
- 2 May 10am-12pm – Longreach – register via rfcsnq@rfcsnq.com.au
Rural Financial Counselling Service Southern Queensland (RFCSSQ): https://rfcssq.org.au/
RFCSSQ Ask a question: https://rfcssq.org.au/contact-us/question/
Key contacts
- RFCS Southern Qld - Angie Bowden
- 07 4622 5500 or Angie.Bowden@rfcssq.org.au
- RFCS North Qld - Emma Cook
- 0499 755 233 or emmacook@rfcsnq.com.au
- Richard Lewis
- 0499 144 522 or richardlewis@rfcsnq.com.au
- Rural Financial Counselling Service: 1800 900 090
More info
The Rural Financial Counselling Service (RFCS) Southern Queensland will provide free, impartial and confidential support services to primary producers and small rural businesses who are impacted by the Western Queensland Floods, supporting primary producers and small rural businesses in the Blackall Tambo, Bulloo, Murweh, Paroo & Quilpie Shires
Experienced, structured, practical assistance either online, in person or on phone.
Phone 46 22 55 00 or Register Here – Ask a question. Type 'WQ Floods' in the question field and one of the team will contact you.
The local team can support you:
- with disaster assistance and how to apply
- to communicate with financiers, creditors, and landlords
Small Business Financial Counselling Service (SBFCS) Southern Queensland – free, confidential support for disaster impacted small businesses in the Blackall Tambo, Bulloo, Murweh, Paroo & Quilpie Shires.
Looking after each other in tough times
Key links
https://www.health.gov.au/contacts/head-to-health
Key contacts
Head to Health: 1800 595 212
More info
If you or someone you care about needs mental health support, you can call Head to Health on 1800 595 212. This is a free service where trained mental health professionals will help connect you to the right support based on your needs and what’s available locally. No referral is required
State roads
Key links
https://qldtraffic.qld.gov.au/
Key contacts
TMR Central West – Barcaldine office no: 07 4651 2777