On this page are resources from:
- Red Cross
- QLD Fire Emergency Services
- Minister for Communities and Minister for Disability Services and Seniors, The Honourable Coralee O'Rourke
- Rural Fire Brigade Association QLD Inc.
- Baked Relief
AgForce emergency resources
Red Cross preparation, survival checklist, and app
For general advice on evacuating in an emergency situation please see the Red Cross website where you can:
- make an emergency plan for your household to protect what matters most
- build and keep your emergency plan close at hand with their mobile app
- build your survival kit with their handy emergency checklist.
QFES advice and staying up to date
The Queensland Fire Emergency Services has outlined what you should do to prepare:
- Listen to your local radio station or visit the Rural Fire Service (RFS) website for regular updates.
- If you have a bushfire survival plan, refer to it now and be ready to follow it.
- If you do not have a bushfire survival plan, or if your plan is to leave, identify where you will go if the situation changes.
- Close windows and doors to minimise smoke exposure.
- If you suffer from a respiratory condition, keep your medication close by.
- Drive with caution in low visibility conditions.
- Contact your neighbours to see if they need help preparing for the bushfire.
- Consider finding your essential items (e.g., identification documents, prescription medication, food and water, and protective clothing such as a long-sleeved cotton shirt and trousers, and boots) in case you need to leave.
- Consider what you will do to protect your pets and livestock.
- Drink plenty of water to stay hydrated.
- Advise family and friends of your intended actions if the situation changes.
- Do you have a 50mm camlock fitting on your water tank?
- Are your external open water supplies, such as dams, pools, bores or tanks, accessible?
- Is there unrestricted gate access (3m is preferable), as well as an alternate way out?
- Is there space to reverse, turn or pass?
- Is your property clear of overhanging vegetation and overhead powerlines?
- Are weight limits for bridges and cattle grids clearly signed? (Our RFS trucks weigh up to 10 tonnes)
- Are there clear signs indicating where water is and how to access it?
- Is your farm-based firefighting equipment serviceable?
- Is your location, such as your street address or lot number, visible?
- Is your contact information visible if we need to get in touch?
Keep up to date by:
- Following QFES on Facebook (@QldFireandRescueService) and Twitter (@QldFES)
- Staying tuned to your local radio station. Find your local ABC radio station at radio.abc.net.au/help/offline and your local commercial radio station at commercialradio.com.au/find-a-station/queensland
- Visiting the Rural Fire Service (RFS) website at ruralfire.qld.gov.au/map
- For bushfire preparation tips, visit the RFS website: ruralfire.qld.gov.au/BushFire_Safety
- For information about road closures, call 13 19 40 or visit qldtraffic.qld.gov.au
Banks providing disaster relief package for customers affected by bushfires
Several lenders, including major banks, have announced that they will be providing emergency assistance packages for those affected by bushfires in south-east Queensland, including by suspending mortgage repayments.
Both Queensland and NSW have been experiencing numerous fires in recent weeks, with conditions from far north Queensland to the NSW border fuelling more than 100 fires a night in recent days.
According to some reports, Queensland is already facing its most catastrophic bushfire season "in recorded history", with fire services adding that the early start to the fire season has been exacerbated by unseasonally warm temperatures and dry conditions.
With fire services warning that a number of fires could burn for a further six to eight weeks, several lenders have begun announcing that they will be providing emergency assistance packages for those affected.
NAB has announced they will:
- suspend home and personal loan repayments for affected customers
- provide credit card and personal loan relief
- waive home loan and personal loan application fees
- waive costs and charges for withdrawing term deposits early
- provide support to manage existing agribusiness bank facilities
- make its Employee Assistance Program available to customers.
CBA will put in place special arrangements for affected Commonwealth Bank and CommInsure customers:
- provide assistance for CBA home loan, credit card and personal loan customers
- restructure loans for business customers with existing loans
- waive charges and notice periods for affected customers wishing to access term deposits ahead of the maturity date
- provide emergency accommodation assistance for CommInsure customers whose homes have been damaged
- expedite claims for CommInsure customers seeking help through their home, contents and motor vehicle insurance.
- consider requests for additional loans, including emergency credit limit increases (subject to credit approval).
- suspend repayments on loans, including credit cards, for up to three months (which may include interest capitalisation)
- provide temporary interest rate relief on lending for customers experiencing extreme financial distress in areas impacted by the fires
- waive fees associated with restructuring business loans considered necessary due to bushfire impacts.
- consider emergency funds and temporary accommodation services for ANZ Home and Contents insurance customers.
Westpac customers may be able to:
- defer mortgage and credit card repayments by up to three months
- request loan restructuring without incurring fees
- have interest rate adjustments waived should they wish to withdraw term deposits
- receive a personal loan at a discounted interest rate with no establishment fee, which they may use to purchase replacement goods
- receive assistance under the terms of their insurance policies for emergency accommodation as part of the relief package.
Suncorp offers their customers:
- the opportunity to defer scheduled loan repayments (including interest-only) on a case-by-case basis, rearranging existing loans with the waiver of establishment fees, and
- waiving early withdrawal fees for customers wishing to withdraw from term deposits and/or Farm Management Deposits
- credit card repayment relief where necessary and maybe an increase emergency credit card limits
- no interest rate increases for affected customers.
For further details on assistance packages, contact your local bank manager for more information.
Grants and support for parts of Scenic Rim and Southern Downs hard-hit by bushfires
From the Minister for Communities and Minister for Disability Services and Seniors, The Honourable Coralee O'Rourke
Media statement, Sunday, September 08, 2019
Financial assistance and support services are now available to residents in parts of the Scenic Rim and Southern Downs who have been directly affected by bushfires over recent days.
Communities Minister Coralee O'Rourke said the severe bushfires had caused devastation to communities, damaging properties and causing residents to evacuate their homes.
"Parts of our state have faced, and are continuing to face, an incredibly traumatic and stressful time as bushfires approach their communities, homes and businesses," Mrs O'Rourke said.
"That's why we're providing Emergency Hardship Assistance grants to help cover the costs of essential items, such as food and clothing, for people directly impacted by this disaster.
"These grants of up to $180 per person, to a maximum of $900 for a family of five or more, are now available to eligible people experiencing genuine financial hardship as a result of the bushfires."
The areas activated are Canungra, Beechmont township, Binna Burra, Sarabah, Applethorpe, and Illinbah (Tabletop Road only).
Grant applications can be completed through the Community Recovery online portal at communityrecovery.qld.gov.au.